2023 HKRMA Quality E-Shop Recognition Application
Online Application 網上申請
Apart from participation fee, the participating e-shop is required to pay in advance for shopper assessment via online purchase 除參加計劃費用外, 參與網店需預先繳付履行交易消費金額以供神秘顧客履行網店評審之用。
Online Purchase and Reimbursement Arrangement for Contract Fulfillment
The Association will arrange mystery shopper to conduct online purchase at your e-shop in order to complete "Contract Fulfillment" (one of the perspectives of the assessment criteria). The online purchase and reimbursement would be arranged as follows:
Online Purchase 進行消費
The below agreed maximum consumption amount should be prepaid at the time of enrollment.
The mystery shopper would conduct online purchase at your e-shop according to the agreed maximum consumption amount, including delivery charge, membership registration fee or any other charges.
Assessment would be made for the part of "Contract Fulfillment" after the transaction.
Reimbursement Arrangement 報銷安排
The mystery shopper would return the received goods and purchase invoice to the Association after the assessment. A crossed cheque would be issued to refund the balance of prepaid consumption amount.
The association would send the crossed cheque, received goods and purchase invoice altogether by courier (courier cost is paid by receiver).
We confirm and agree with the above Online Purchase and Reimbursement Arrangement for Contract Fulfillment.