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Special Offer for Quality E-Shop Recognition /

O2O Customer Experience Recognition for 

Merchants under HKRMA Recognized E-Shop Developers

申請「優網店」/ 「O2O 顧客體驗」認證

可享 HKRMA 會員優惠價

Online Application 網上申請


從未參與「優網店」/ 「O2O 顧客體驗」認證之零售品牌享用

Company Information 公司資料

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We are operating公司正在經營
HKRMA Full Member 香港零售管理協會公司會員
Contact Person 聯絡人(1)
Contact Person 聯絡人(2) 
Participating E-Shop Information 參與網店資料
Please provide E-Shop Logo for HKRMA promotion on Quality E-Shop Directory or other publicity. The logo would be used only if the e-shop passes the assessment.
請提供網店標誌作協會宣傳之用,包括網上優網店名冊及其他報章或網上宣傳 (如貴公司通過評審)。
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Plans and Participation Fee 計劃及參與費用



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HKRMA Membership Bundle Offer 平台商戶「正版正貨」會藉優惠
$1,180 Special Offer for all e-shop merchants under recognized e-shop developer platforms to get HKRMA membership with No Fakes Pledge until 31 Dec 2023.
現凡認可的網店供應商旗下之零售商戶,可享新會員優惠 以$1,180 可享 HKRMA 正版正貨會藉至2023年12月31。
A. Join HKRMA to get Plan 1. No Fakes Pledge 參加計劃一「正版正貨」會藉
B. If YES for (A) Plan 1, you can enjoy the member price of below recognition schemes. 如參加計劃一,可享以下認證優惠:
C. If NO for (A) Plan 1 如沒參加計劃一,均可以非會員之優惠價參加以下認證優惠
* 「信譽網店認證」必須於過去12個月的消費者委員會投訴記錄為 0
* 參與計劃3之零售品牌,必須同時備有網店及實體店。
​參加 HKRMA 年度「十大優網店大獎」/ 「十大零售品牌」

If you join Plan 3 and passed the assessment for the recognition on or before 15 October 2022, your brand will automatically be norminated for "Top 10 Quality E-Shop Award" & "O2O Customer Experience Awards" as "Top 10 O2O Retail Brands" of that calendar year without any extra cost. 
如零售品牌選擇計劃三,並於10月15日之前獲認證成為認可零售品牌 / 網店,將自動進入該年度競逐的 『 十大優網店大獎』及『 O2O顧客體驗大獎』,無需額外繳付任何費用。
To choose Plan 2 or 3, please fill in the reimbursement amount below for shopper assessment.  參加Plan 2 或 3,均需要填寫以下評審消費金額。
Online Purchase and Reimbursement Arrangement for Contract Fulfillment

If you join plan 2 or 3 (Quality E-shop Recognition All-rounded Assessment), the Association will arrange mystery shopper to conduct online purchase at your e-shop in order to complete "Contract Fulfillment" (one of the perspectives of the assessment criteria). The online purchase and reimbursement would be arranged as follows:

Online Purchase 進行消費

  • The below agreed maximum consumption amount should be prepaid at the time of enrollment.

  • The mystery shopper would conduct online purchase at your e-shop according to the agreed maximum consumption amount, including delivery charge, membership registration fee or any other charges.
    神秘顧客將按同意之最高消費金額進行消費 (其金額需包括運費、會員登記費及其他不可免除的網購雜項費用)。

  • Assessment would be made for the part of "Contract Fulfillment" after the transaction.


Reimbursement Arrangement 報銷安排

  • The mystery shopper would return the received goods and purchase invoice to the Association after the assessment. A crossed cheque would be issued to refund the balance of prepaid consumption amount.

  • The association would send the crossed cheque, received goods and purchase invoice altogether by courier (courier cost is paid by receiver).
    協會將於把劃線支票、收到的貨品及付款單據以速遞(到付)送到 貴公司。


We confirm and agree with the above Online Purchase and Reimbursement Arrangement for Contract Fulfillment.  


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