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HKRMA Quality E-Shop logo - recognition scheme - generic.jpg

Quality E-Shop Recognition Scheme
​優質網店認證計劃

​Online Application
網上申請

了解計劃內容
New Recognition Logo will be applied to all e-shop recognitions granted from June 2026 onward. 
由2026年6月起所有發出的網店認證將會授予新認證商標。


 

QE-Shop Logo_New VS Old.png

Company Information 公司資料

We are operating 貴公司正在經營
Your company 貴公司
Product Category 產品類別
Are you HKRMA Members? 是否協會會員?
Yes, Full Member 是,公司會員
No 否
Join now to enjoy special 現參與會員享用計劃優惠 #

HKRMA New Member Special Offer 新會員優惠

Full Member 公司會員

(Retailers with physical shop 營運實體店之零售商)

NEW Full Member who submit its first application will enjoy 50% off discount on Standard Plan.

首次申請「基本評審」計劃的新會員可享半價優惠.

  • Membership Fee 會藉費用 HK$1,180起 + Standard Plan (基本評審) HK$750 (原價HK$1,500

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NEW Full Member who submit its first application will enjoy 20% off discount on All-round Plan.

首次申請「全面評審」計劃的新會員可享8折優惠.

  • Membership Fee 會藉費用 HK$1,180起 + All-round Plan (全面評審) HK$2,400 (原價HK$3,000)

E-tailer 網上零售商會員

(Retailers only operate e-shop 只營運網店之零售商)​​

# E-tailers at different tiers can enjoy different special offer 不同級別的網上零售商可享不同計劃優惠

  • Paid HK$1,680 e-tailer can enjoy a FREE Standard Plan for "ONE-Star Quality Trusted E-Shop" Recognition 繳付 HK$1,680 會費之網上零售商可免費獲得「基本評審」一次參與「一星信譽優網店」認證 (價值 HK$1,500)


  • Paid HK$3,180 e-tailer can enjoy a FREE All-round Plan for "TWO-Star / THREE-Star Quality Trusted E-Shop” Recognition" 繳付 HK$3,180 會費之網上零售商可免費獲得「全面評審」一次參與「「二星 / 三星信譽優網店」 認證 (價值 HK$3,000)


  • Paid HK$1,680 e-tailer can add HK$1,500 to upgrade to All-round Plan for“TWO-Star / THREE-Star Quality Trusted E-Shop” Recognition 繳付 HK$1,680 會費之網上零售商可以繳付 HK$1,500升級參加「全面評審」有機會獲「二星 / 三星信譽優網店」 認證 (價值 HK$3,000)

Participating E-Shop Information 參與網店資料

Does your eshop deployed any of below e-shop hosting platform? 貴公司網店是否採用以下網店平台? (Dropdown options 拉下選項)
Form of E-Shop 網店經營形式 #
Website 網站
Mobile APP 流動電話應用程式
Social Media 社交媒體
Marketplace 電子市集

# The indicated form of e-shop will be selected as the channel for assessment. The recognition logo granted is only eligible to use on the assessed e-shop channel.


# 所指示的網店經營形式將會被選擇為進行是次網店評審;通過評審獲發的認證商標只適用於是次所揀選的網店途徑。

Contact Information 聯絡資料


Contact Person 1

Contact Person 2

Scheme Selection & Fee Schedule 計劃類別及費用


Click here to know more 了解更多

Our e-shop would like join the below plan 本網店選擇參加以下計劃:
1A. Standard Plan 基本評審 「一星信譽優網店」認證 Member 會員價 - HK$1,500
1B. Standard Plan 基本評審 「一星信譽優網店」認證 Non-Member 非會員價 - HK$2,500
2A. All-round Plan 全面評審* 「二星 / 三星信譽優網店」 認證 Member 會員價 - HK$3,000
2B. All-round Plan 全面評審* 「二星 / 三星信譽優網店」 認證 Non-Member 非會員價 - HK$4,500

*E-Shop applied All-round Plan who passed 25 e-shop prerequisites will be recognized as “TWO-Star Quality Trusted E-Shop”; while those e-shop attained 90% or above out of total score 100 (including 25 e-shop prerequisites)  would be recognized as “THREE-Star Quality Trusted E-Shop”. For those 1st time passed “TWO-Star / THREE-Star Quality Trusted E-Shop” will be eligible to join the annual award of "Quality Trusted E-Shop Award" - Gold, Silver, Bronze & Top 10 of that calendar year automatically without any charge.


網店申請「全面評審」並通過評審中的 25 個網店必備條件,則會被認證為「二星信譽優網店」,而網店獲取總分90% 或以上 (包含25個網店必備條件) ,將會被認證為 「三星信譽優網店」。兩者成功一次性通過評審,即可免費自動進入競逐該年度獎項『信譽優網店大獎』- 金、銀、銅及十大。

* Special offers may be applicable to some participating e-shop merchants, the final payment should be made according to the invoice issued by HKRMA. 參加網店或可享有報名優惠,所需繳付的費用一律以協會列出的最終發票為準。

Online Purchase and Reimbursement Arrangements for Contract Fulfillment Assessment

(Applicable to "All-round Plan" Only)

履行交易評審消費確認及報銷安排 (只適用於「全面評審」)

The Association would arrange mystery shopper to conduct online purchase at your e-shop in order to complete "Contract Fulfillment" (one of the perspectives of the assessment criteria). The online purchase and reimbursement would be arranged as follows:此計劃的其中一項評審範疇為"履行交易",協會必須安排神秘顧客於你的網店進行消費活動才可以作出此部份之評審。其消費及報銷安排如下:


Online Purchase 進行消費

  • The agreed maximum consumption amount stated below must be prepaid at the time of enrollment. 以下最高消費金額必須在報名時預先繳交。


  • The mystery shopper will conduct online purchase at your e-shop based on 95% of the agreed maximum amount or ensuring a remaining balance of no more than HK $100 (prioritizing the minimum possible balance). This amount includes delivery charges, membership registration fees, and any other mandatory charges. 神秘顧客將按商戶同意之最高消費金額的 95% 不少於 $100 購物餘額進行網上消費,以購物餘額最少為優先條件 (其金額需包括運費、會員登記費及其他不可免除的網購雜項費用)。


  • The "Contract Fulfillment" evaluation will be carried out once the transaction is completed. 神秘顧客將在完成交易後,就參與網店履行交易部份作出評審。


Reimbursement Arrangement 報銷安排

  • After the assessment, the mystery shopper will return the received goods and invoices to the Association. 神秘顧客會於評審後將所收到的貨品及付款單據交回協會。


  • A refund via crossed cheque will be issued to the merchant only if the remaining purchase balance exceeds HK$100. 協會將按購物餘額多於HK$100的交易個案才安排以劃線支票退回參與網店。


  • The Association will return the goods and the crossed cheque (if applicable) to the merchant via courier, with delivery costs to be paid by the recipient (freight collect). 協會將於把劃線支票 (如適用)、收到的貨品以速遞 (到付) 送到貴公司。


We confirm and agree with the above Online Purchase and Reimbursement Arrangement for Contract Fulfillment. The maximum consumption amount is: 

本公司現確定及同意此認證計劃就履行交易部份之評審所作出的消費及報銷安排,最高消費金額為:

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