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 2023 Quality Trusted E-Shop & O2O Customer Experience
Recognition and Competition

「2023 HKRMA x SHOPLINE 信譽優網店認證 及 O2O 顧客體驗認證 暨 比賽」 
Online Application
Special Offer Exclusive for Shopline Merchants Only 
Deadline: 31 August, 2023
Company Information
Upload Current Year BR copy (PDF File)
Your company or the e-shop 貴公司 / 網店:
Upload Previous Year BR copy (PDF File)
Business mode 業務營運模式
Role of Shopline merchant 商戶身份
Are you HKRMA Members? 是否協會會員?
HKRMA Membership Offer with "No Fakes Pledge" to SHOPLINE Merchants 
MA 公司會員會藉索取「正版正貨」商標



「正版正貨承諾」計劃於 1998年成立。計劃由政府知識產權署統籌,香港零售管理協會為發標貼機構。協會公司會員可免費申請成為「正版正貨承諾」計劃會員。如欲申請可另行 下載申請表 提交。

Valid HKRMA membership with No Fakes Pledge will be until 31 Dec 2024.
Full membership fee will be charged according to the busines mode / number of physical outlets 公司會員費用將按業務營運模式/實體店數量收費
Special Offer for SHOPLINE Merchants to Join Recognition Scheme (up to 50% off) 
SHOPLINE 商戶參加認證計劃優惠 (可享半價)


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Fee for Existing Full Member / Member-to-be 現為有效公司會員 / 現加入成為會員的參加費用
Fee for Non-Member 非公司會員的參加費用
Assessment Reminder 評審提示:

E-shop merchants joined Quality Trusted E-Shop Recognition (All-round Assessment) will only take e-shop assessment and entitled to compete for Top 10 Quality Trusted E-Shop Award. 商戶如只參加信譽優網店 (全面評審) 只會安排進行網店評審及競逐 「十大信譽優網店」獎項。

E-shop merchants joined Quality Trusted E-Shop Recognition  (All-round Assessment) and O2O CX Recognition will be taken both physical shop and e-shop assessment.
商戶如參加信譽優網店 (全面評審) 及顧客體驗認證,將會安排進行實體店及網店評審,並競逐 「十大信譽優網店」及「十大O2O零售品牌」獎項。
Contact Information 聯絡人資料
The below information of contact person will be used for membership application and as the representatives to receive HKRMA information as well (at least to provide one contact person info). 
以下聯絡人資料將會用於會藉申請及收取協會資訊 (必須最少提位一位聯絡人資料)。

Online Purchase and Reimbursement Arrangement for Contract Fulfillment 

The Association would arrange mystery shopper to conduct online purchase at your e-shop in order to complete "Contract Fulfillment" (one of the perspectives of the assessment criteria). The online purchase and reimbursement would be arranged as follows:

Online Purchase 網上購物消費

  • The below agreed maximum consumption amount should be prepaid at the time of enrollment.

  • The mystery shopper would conduct online purchase at your e-shop according to the agreed maximum consumption amount, including delivery charge, membership registration fee or any other charges.
    神秘顧客將按同意之最高消費金額進行消費 (其金額需包括運費、會員登記費及其他不可免除的網購雜項費用)。

  • Assessment would be made for the part of "Contract Fulfillment" after the transaction.


Reimbursement Arrangement 報銷安排

  • The mystery shopper would return the received goods and purchase invoice to the Association after the assessment.

  • A crossed cheque would be issued to refund the balance of prepaid consumption amount with the purchased goods by SHOPLINE to participating merchants.


We confirm and agree with the above Online Purchase and Reimbursement Arrangement for Contract Fulfillment. The maximum consumption amount is: 

* 本公司現確定及同意此認證計劃就履行交易部份之評審所作出的消費及報銷安排,最高消費金額為: *

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